Save Money On Your Bills With The Power Of Silence

  • telemarketer-300x193A secret negotiating strategy when trying to argue down your monthly bills (telephone/internet/electricity/etc.) is silence. Forget arguing, shouting, getting irritated or begging: when it comes to haggling with a company’s phone representative who couldn’t care less, not talking might be the best tactic you can use.


    Here’s how a call with your smartphone service provider might look:

    You: Hi, I’m interested to renewing my phone contract. I’ve been paying $120/month for unlimited calls and texts + 18 Mbps internet.

    Phone company rep: I can get you down to $110/month… it’s the best I can do. Your previous discount was amazing. I can’t match it.

    You: I’m not comfortable with that price.

    [60 seconds of silence]

    Phone Company Rep: Ok ok, $99 a month. You won’t get a better deal than that.

    [2 minutes of silence]

    Phone Company Rep: Yes, I’ve kept checking. There’s nothing else I can do.

    [2 minutes of silence; sweating]

    Phone Company Rep: Tell you what, I’ll waive the renewal fee and give you 3 months of internet for free. $99 a month.

    You: Great.


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